Frequently Asked
Questions

It takes seconds. Tap “Get my reading” anywhere on the site and you’ll be guided to set up your account with your email — or sign in instantly with Google. You’ll have your own private Kalm dashboard right away, where every reading you receive is saved for you to open anytime.

Yes. Head to your dashboard and open Profile, where you can update your display name whenever you like. Your email is tied to your secure login, so that one stays fixed.

On the sign-in page, tap “Forgot password,” enter your email, and we’ll send you a secure link to set a new one. For your safety, the link expires shortly after.

Completely. We protect your details with bank-level encryption and secure sign-in, and we never sell or share your data — ever. Everything you share, and every reading you receive, stays fully private between you and your psychic.

Tell us what’s weighing on you, and we match you with a gifted psychic who specialises in exactly that — love, career, tarot, and more. They personally write you an honest, detailed reading and deliver it straight to your private Kalm dashboard, ready to read whenever you are.

Plenty — tarot, astrology, love readings, dream analysis, palm reading, career forecasts, oracle guidance, vedic astrology, mediumship and more. Whatever you’re facing, there’s a reading and a gifted psychic matched to it.

Fast. Because our gifted psychics are online all over the world, around the clock, your reading is usually ready within the hour. No waiting days, no staring at your inbox. Just real answers, while they still matter.

Yes. Once your reading lands, you can rate it from 1 to 5 stars right from your dashboard. Your honest feedback keeps our psychics held to the highest standard — and helps others find the right reading for them.

We’ve got you. If your reading doesn’t land, just reach out — we’ll make it right. And if we can’t, you get your credits back within 30 days. No awkward questions.

It couldn’t be simpler: 1 credit = $1. Every reading shows its price up front — so a $60 reading simply costs 60 credits. You pay that, and your reading is on its way. No subscription, no surprise charges, ever.

Not at all. Each reading just costs its own amount of credits, and you can top up your credits any time from your dashboard — any amount you like. Anything left over stays in your account, ready for your next reading.

All major credit and debit cards — Visa, Mastercard, American Express and more — through Stripe, one of the most trusted, secure payment processors in the world. Every transaction is fully encrypted.

On Kalm, you buy credits and spend them on readings — 1 credit = $1. Because everything is paid for in credits, credits aren’t refundable for cash. Instead, your readings are covered by our 30-day satisfaction guarantee: if you’re not happy with a reading, reach out within 30 days and we’ll refund the credits to your account — ready to use on another reading whenever you like. Your credits stay in your balance and never expire.

Anytime — your balance and full history live in your dashboard under Wallet. You’ll see what you’ve added, what each reading cost, the dates, and a receipt for everything.